"OTC\n\nELEHEAR Beyond\n\nUser Manual\n\nsupport@elehear.com\n\n(888) 669-1099\n\nELEHEAR Inc.\n\n708, Building 12, Shenzhen Bay Tech-Eco Park, Nanshan District \n\nShenzhen Guangdong, China\n\nV 1.2\n\nWELCOME\n\nThank you for choosing ELEHEAR Beyond Hearing Aids to enhance \n\nyour hearing experience and improve your quality of life.\n\nThese hearing aids are individually fitted and fine-tuned to meet your \n\nspecific hearing needs; therefore, they are not suitable for use by \n\nothers.\n\nCarefully and thoroughly read the user guide before using your \n\nhearing aids. It is essential to operate the devices according to the \n\ninstructions provided. Improper handling may result in damage.\n\nShould you have any questions regarding the use or maintenance of \n\nyour hearing aids, please do not hesitate to contact your hearing care \n\nprofessional.\n\nCONTENTS\n\nINSTRUCTIONS FOR USE\n\nTECHNICAL SPECIFICATIONS\n\n03\n\n55\n\n06\n\nPRECAUTIONS\n\nEXPLANATION OF GRAPHICAL SYMBOLS \n\nUSED IN MEDICAL DEVICE LABELING\n\n58\n\n08\n\nFEEDBACK\n\n59\n\nFCC REQUIREMENT\n\n09\n\nACCESSORIES\n\n61\n\nCYBERSECURITY\n\n11\n\nPRODUCT STRUCTURE\n\n62\n\nPRODUCT WARRANTY\n\n14\n\nOPERATION GUIDE\n\n33\n\nMAINTENANCE AND CLEANING\n\n37\n\nTROUBLESHOOTING GUIDE\n\n43\n\nGENERAL WARNINGS\n\n01\n\n02\n\nHEARING AIDS STRUCTURAL COMPONENTS\n\nThe primary components of hearing aids include the main unit (housing \n\nPRINCIPLES OF HEARING AIDS\n\nthe microphone and battery), receiver, ear domes, and charging case.\n\nELEHEAR Beyond Hearing Aids utilize the microphone to capture \n\nenvironmental sounds, which are then converted into electrical signals. \n\nHEARING AIDS SCOPE OF APPLICATION\n\nThese signals are transmitted to a digital chip within the hearing aids, \n\nEmpirical fitting, for hearing compensation in patients with air-conducted \n\nwhere they undergo advanced processing, including filtering and \n\nhearing loss.\n\namplification. The result is a clear and amplified electrical representation \n\nof the external sound. This processed signal is then delivered to the \n\nCONTRAINDICATIONS\n\nreceiver (speaker) located in the earpiece, where it is converted back into \n\nacoustic sound waves. These sound waves travel through the middle ear \n\nIndividuals with acute external otitis, tympanitis, acute suppurative otitis \n\nto the inner ear, where they are detected by the auditory nerve and \n\nmedia, chronic suppurative otitis media (in the stage of purulent \n\ntransmitted to the brain for sound perception.\n\ninfection), and those allergic to the materials of this product are not \n\nsuitable for wearing.\n\n04\n\nINDIVIDUALS UNDER THE AGE OF 18 SHOULD CONSULT\n\nA PHYSICIAN BEFORE USING THIS PRODUCT\n\n1. Hearing conditions professionally examined and audiologically tested \n\nIndividuals under the age of 18 require specialized care. Using this device \n\nbefore, and hearing aids should be under the guidance of a doctor or a \n\nwithout a proper medical evaluation could potentially exacerbate \n\nprofessional dispenser of hearing aids.\n\nhearing impairment or related conditions. It is essential that hearing aid \n\n2. Pay attention to the moisture-proof, shock-proof, \n\nusers under 18 undergo a recent medical evaluation conducted by a \n\nhigh-temperature-proof, light-proof, and drop-proof features of the \n\nqualified physician, preferably an ear, nose, and throat (ENT) specialist. \n\nproducts.\n\nThe physician should assess and confirm whether the use of a hearing \n\n3. Never immerse your hearing aids in any liquid. Remove your hearing \n\naid is appropriate prior to initiating use.\n\naids before swimming and washing your hair and showering; wait for \n\nthe ear canal to dry after swimming or showering before putting on your \n\nhearing aids.\n\n4. Avoid proximity to strong magnetic objects, as this may affect the \n\nsensitivity of the hearing aids.\n\n05\n\nFEEDBACK (ACOUSTIC FEEDBACK)\n\n5. If you feel uncomfortable during the use, please try to choose the \n\nappropriate ear cap replacement under the premise of comfort, or \n\nNew hearing aids users often experience an effect known as acoustic \n\nconsult after-sales service.\n\nfeedback, commonly referred to as "whistling." This occurs when \n\n6. Hearing aids surfaces should be kept clean and earwax should be \n\namplified sound leaks out of the ear canal and is picked up by the hearing \n\nremoved from ear domes or other acoustic devices frequently.\n\naids' microphone, creating a feedback loop. It is more likely to occur at \n\nhigher volume settings.\n\n7. You should correctly use the program and the volume switch to \n\ncontrol the program.\n\nCOMMON CAUSES OF ACOUSTIC FEEDBACK INCLUDE:\n\n8. Please use the accessories provided by our company or authorized \n\nExcessive earwax buildup in the ear canal\n\ndealers, the use of other accessories may affect the safety and \n\nImproper hearing aids fit or placement\n\neffectiveness of the product.\n\nDeterioration of hearing aids components over time\n\nIncorrect ear tip size or style\n\nObstruction or compression of the hearing aids microphone\n\n07\n\nQuick Start Guide\n\nCharging Case x1\n\nHearing Aid x2\n\nUser Manual x1\n\nQuick Start Guide x1\n\nClosed Domes \n\n(S / M / L / XL) x2\n\nWax Guards x1\n\nUSB Type-C to\n\nMulti-function Tool Pen x1 \n\nOpen Domes \n\nUSB-A Cable x1\n\nTulip Domes x2\n\n10\n\nELEHEAR BEYOND (BACK)\n\nELEHEAR BEYOND (FRONT)\n\nReceiver Wire \n\nMicrophone 1\n\nWax Cap\n\nPower & Switch Button\n\nCharging Contact\n\nEar Dome\n\nOn / off, volume up / down\n\nMicrophone 2\n\nReceiver \n\nProtector\n\nRemove the protectors from \n\nthe hearing aids before use\n\nHearing Aid Indicator\n\n12\n\nCHARGING CASE\n\nCHARGING PRIOR TO FIRST USE\n\nHearing Aids\n\nCharging Indicator\n\nCharging Case\n\nReset Button\n\nCharging Port\n\n13\n\nIt is recommended to fully charge both the charging case and hearing \n\naids for 2.5 hours before initial use.\n\nDOWNLOAD THE ELEHEAR APP\n\nBLUETOOTH STREAMING\n\nThe App enables you to set up and personalize your hearing aids \n\nThe ELEHEAR Beyond has Bluetooth® to connect with devices like Apple \n\naccording to your hearing preferences and manage its settings. Ensure \n\niOS or Android phones. When connected to a phone, it can play music \n\nthat you download the App before using the product.\n\nand answer calls hands-free.\n\n(1) On your phone:\n\n(1) Open the web browser on your phone and go to: \n\n· Turn on Bluetooth\n\nhttps://elehear.com/pages/app-page to download the \n\n· Search for devices\n\nApp. You can also use the QR code below.\n\n(2) Take out the hearing aids from the case, and it will start pairing with \n\n(2) Connect your hearing aids to your cell phone.\n\nBluetooth, making a "pairing" sound.\n\n(3) Follow the instructions in the App to complete \n\n(3) When connected, you'll hear "connected," and your phone will show \n\nthe setup of your hearing aids.\n\n"ELEHEAR Beyond Connected."\n\nThe Bluetooth connection is ready, you can now use the hearing aids for \n\ncalls, music, and more.\n\n15\n\n16\n\nAnswer Calls\n\nNote: \n\nPress volume down button for 2 seconds to answer/end the call. \n\n· Connect the hearing aids to the phone within 30 minutes after taking \n\nPlay Music\n\nthem out. After this time, the ELEHEAR Beyond Bluetooth won't be \n\nPress volume down button for 2 seconds to play/pause the music.\n\ndetectable. If this occurs, return them to the charging case and then take \n\nthem out to reconnect.\n\n· Before boarding a flight, ensure to deactivate the Bluetooth function \n\nunless you receive authorization from the flight crew.\n\n· The ELEHEAR Beyond is compatible with versions prior to Bluetooth 5.3.\n\n17\n\n18\n\n(3) Completely insert the ear \n\n(4) Refine the position of the \n\nWEARING\n\ndome into your ear canal.\n\nreceiver wire to ensure a \n\n(1) Differentiate between the left and right \n\ncomfortable fit.\n\nhearing aids. The left ear device features a \n\nblue receiver, while the right ear device is \n\nequipped with a red receiver.\n\nLeft: Blue\n\nRight: Red\n\n(2) Position the hearing aid on the \n\nNote: Initially, the ear domes might feel unusual or cause slight itchiness \n\ncorresponding ear. The hearing aid body \n\nin your ear canal. If discomfort arises, replace the ear domes in other sizes \n\nshould rest near the upper part of your \n\nwhich fits your ear better.\n\near. The curved segment of the receiver \n\nThe structure of the ear canal varies from person to person, and selecting \n\nwire should encircle the front of your ear.\n\nan inappropriate ear dome size may result in difficulty removing the ear \n\ndomes. If you have any concerns regarding the selection of the ear dome \n\nsize, please contact us or consult a doctor for assistance.\n\n19\n\n20\n\nVOLUME ADJUSTMENT\n\nPOWERING ON/OFF\n\nVolume up button\n\nmakes sound louder\n\nPower On:\n\nShort press the volume up button to raise \n\n Press the volume up \n\nThe hearing aids will power on \n\nthe volume, short press once to raise the \n\nbutton for 3s\n\nautomatically when removed from the \n\nvolume by one notch (20 notches in total), \n\ncharging case. Alternatively, when \n\nevery time you raise the volume by one \n\npowered off, press and hold the \n\nnotch, the hearing aids will emit a "ding" \n\nvolume up button for 3 seconds.\n\nsound, and when it reaches the highest \n\nvolume, you will hear a "dingding" sound.\n\nPower Off:\n\nShort press the volume down button to \n\nPlace the hearing aids into the \n\nturn down the volume, short press once to \n\ncharging case and close the lid \n\nturn down the volume by one notch, every \n\nsecurely. The hearing aids will power \n\ntime you turn down the volume by one \n\noff automatically. To power off \n\nmanually, press and hold the volume \n\nVolume down button\n\nsound, and when it reaches the lowest \n\nup button for 5 seconds.\n\nmakes sound softer\n\nvolume, you will hear a " dingding" sound.\n\n21\n\n22\n\nRESTORING FACTORY SETTINGS\n\nCHARGING\n\n**(1)Charging The Hearing Aids \n\nTo restore your hearing aids to factory settings, press and hold the reset \n\nPlace the hearing aids in the charging case and make sure the lid is \n\nbutton on the charging case for 7 seconds, at which time the white light \n\ntightly closed; the hearing aids will charge automatically. It takes 1.5 \n\nwill flash on and off after 5 seconds.\n\nhours to fully charge the hearing aids. In the default setting (hearing aid \n\nmode), the battery life is up to 20 hours.\n\n23\n\n24\n\n(3)Battery status**\n\n**(2)Charging The Charging Box \n\nHearing Aid\n\nIndicator Status\n\nBattery Level\n\nIndicator\n\nAll indicators off\n\nNo battery\n\n1 light on for 10 seconds\n\nBattery level < 30%\n\n2 lights on for 10 seconds\n\nBattery level < 60%\n\n3 lights on for 10 seconds\n\nBattery level ≥ 60%\n\nNote:** Risk of injury, fire, or explosion during shipment. Shipping hearing \n\ninstruments needs to abide by local regulations. Please use this product \n\nConnect the charging box to the power outlet for full charging. This \n\nwithin the specified temperature range. It may cause equipment failure if \n\nprocedure can take up to 2.5 hours to fully charge the charging box of \n\nthe temperature is too high or too low. If the temperature is too high or \n\nthe hearing aids cartridge.\n\ntoo low, it may cause equipment failure. When the temperature is lower \n\nthan 5°C, battery performance is limited.\n\n25\n\n26\n\n**(4)Charging status**\n\nHearing Aid & Charging Case\n\n1 light blinking for 5 seconds\n\nBattery level < 10%\n\nActive flashing mode\n\n1 light always on,\n\n 2 lights on active flashing mode\n\n2 lights always on, \n\nBattery level < 90%\n\n1 light on active flashing mode\n\n3 lights always on\n\nBattery level ≥ 90%\n\nThe charging case can recharge the hearing aids up to 4 times.\n\nNote: Use the specified power adapter (DC 5V/1A) and power cord (3A). \n\nWhen charging in a safe environment, make sure the device system \n\nmeets the requirements of the GB9706.1-2020 standard.\n\n27\n\n28\n\nREPLACEMENT OF EAR DOMES\n\nTo ensure the best sound, wear hearing aids properly with the \n\nR\n\nright-sized ear dome. Try different sizes if it feels uncomfortable or the \n\nsound is not clear.\n\n(2) Take a new ear dome and place the receiver at the center of it.\n\n(1) Hold one end of the receiver and gently remove the ear dome.\n\n(3) Slide the ear dome onto the receiver outlet. The receiver and ear dome \n\nshould fit snugly together.\n\n29\n\n30\n\nREPLACING WAX CAP\n\n(3) Insert the empty end into the old wax cap on the hearing aids, take \n\n(1) Remove the ear cap from the receiver.\n\nout and dispose of the old wax cap.\n\n(2) The wax cap tool has two ends: one for removing the old wax cap \n\n(4) Use the other end and put the new wax cap into the receiver's end. \n\nand the other for putting on the new one.\n\nPress it firmly, remove the tool, and dispose it.\n\n31\n\n32\n\nCLEANING\n\n(1) Maintain the hearing aid's cleanliness and dryness is crucial. Prevent \n\nwater and liquid from entering the hearing aids during daily use.\n\n(2) Clean the hearing aid's surface daily by wiping it with a dry cloth or \n\npaper towel. Use the provided cleaning brush to gently clean the receiver \n\nwire and microphone.\n\n(3) Over time, earwax might accumulate on the ear dome. Use a cleaning \n\nbrush to remove it or gently wipe it with a damp, soft cloth. Do not wash \n\ndirectly with water or liquid detergent.\n\n34\n\nDAILY CLEANING\n\nWipe the surface of the hearing aids with a clean, dry, lint-free cloth or \n\nthe provided cleaning brush. Never use cleaning solutions, solvents, or \n\nabrasive cleaners on the hearing aids.\n\nWEEKLY CLEANING\n\nUse a soft, slightly damp cloth or a specialized hearing aids cleaning wipe \n\nto clean the surfaces of the hearing aids and receivers.\n\nMONTHLY MAINTENANCE\n\nInspect the ear dome for the presence of earwax. Clean or replace the ear \n\ndome as needed. Use only a soft, damp cloth to clean the ear dome. Do \n\nnot use water or cleaning solutions.\n\nCheck the wax cap for blockage. Replace the wax cap according to the \n\ninstructions provided to maintain optimal sound quality.\n\n35\n\n36\n\nIssue\n\nReason\n\nSolution\n\nLoose ear domes\n\nRemove the ear domes and put them back on\n\nThe ear domes are not the right size\n\nReplace ear domes with appropriate size\n\nExcessive earwax\n\nClean your ears\n\nHearing aids volume is too loud\n\nTurn down the volume or consult an audiologist\n\nHowling\n\nReceiver wire cracked or damaged\n\nConsult an audiologist\n\nWhen the hearing aids are placed in the charging \n\nClean the charging contacts of \n\ncompartment, the charging contacts are not in \n\nthe hearing aids and the charging case\n\ngood contact\n\nThe charging case is out of power\n\nCharge the charging case\n\n38\n\nDue to the volume settings\n\nAdjust the volume in the settings\n\nBattery is low\n\nCharge the battery in time\n\nEar domes are too loose\n\nReplace the ear domes\n\nLow Volume\n\nClogged ear domes\n\nClean the ear domes\n\nClean your ear canal or seek medical support\n\nChanges in hearing condition\n\n39\n\n40\n\nThe device is switched off\n\nPower on\n\nNo battery or low battery\n\nTimely charging\n\nSilent\n\nThe sound outlet of the receiver is blocked\n\nClean the receiver sound outlet\n\nHearing aids are not placed correctly\n\nReposition so that the charging contacts make full contact\n\nThe Indicator \n\nLight Is Not \n\nThe charging case is out of battery\n\nOn\n\nBluetooth on the phone is off\n\nTurn on the Bluetooth\n\nPrevious Bluetooth pairing\n\nLong-press on the button of the charging case for 7s\n\nrecords are not cleared\n\nand reconnect the device\n\n41\n\n42\n\n• If you experience any adverse events while using the ELEHEAR Beyond \n\nhearing aids, such as skin irritation in the ear, injuries caused by the \n\nTo ensure your safety and the proper use of your ELEHEAR Beyond \n\ndevice (including cuts, scratches, or burns from an overheated battery), \n\nhearing aids and to avoid possible personal injury or property damage \n\ndevice fragments becoming stuck in the ear, or a sudden decrease in \n\ncaused by electric shock, high temperature, fire, radiation, explosion, \n\nhearing after using the device, the FDA refers to these issues as "adverse \n\nmechanical hazards, and improper use, please read and observe the \n\nevents." You should immediately discontinue use and contact your \n\nfollowing items before using this product:\n\nhearing care professional. They will provide professional guidance, \n\n• Hearing aids do not restore normal hearing. They are designed to \n\naddress your concerns, and report the incidents to the manufacturer \n\namplify sound and improve hearing ability in individuals with hearing \n\nand/or relevant regulatory authorities if necessary. \n\nloss. Hearing aids cannot reverse or prevent hearing loss caused by \n\nInstructions for reporting are available at \n\nunderlying medical conditions.\n\nhttps://www.fda.gov/Safety/MedWatch, \n\n• Hearing aids are part of a comprehensive hearing healthcare plan. \n\nor call 1-888-463-6332\n\nOptimal benefit may require additional interventions such as auditory \n\nINFO-FDA (1-888-463-6332). \n\ntraining and speechreading therapy. Consistent and regular use of \n\nYou can also download a form to mail to FDA.\n\nhearing aids is essential for maximizing their effectiveness.\n\n44\n\nCHOKING AND INGESTION HAZARD\n\n• Patients with acute otitis externa, tympanitis, chronic suppurative otitis \n\n• Keep hearing aids and their components out of reach of children and \n\nmedia (in the period of runny infection), and acute suppurative otitis \n\nindividuals who may be at risk of swallowing small objects.\n\nmedia.\n\n• If hearing aids or any of their parts are swallowed, seek immediate \n\n• Patients who are allergic to the material of this product.\n\nmedical attention.\n\nUSE OF HEARING AIDS\n\nEXPLOSION HAZARD\n\n• Keep the volume low when using the hearing aids for the first time. \n\nELEHEAR Beyond hearing aids are safe for use in normal environments. \n\n• Professional fitting and adjustment are essential. ELEHEAR Beyond \n\nHowever, they have not been tested or certified for use in potentially \n\nhearing aids should only be used under the guidance and supervision of \n\nexplosive atmospheres. Do not use hearing aids in environments with \n\na qualified hearing care professional. Improper fitting or use can lead to \n\nexplosion hazards, such as mines, areas with high concentrations of \n\nfurther hearing damage.\n\noxygen, or locations where flammable anesthetics are handled.\n\n• Do not share hearing aids. Hearing aids are individually programmed \n\nand fitted to each user's unique hearing needs. Sharing hearing aids can \n\nresult in improper amplification levels and potential harm to another \n\nperson's hearing.\n\n45\n\n46\n\nMALFUNCTION RISK\n\nCOCHLEAR IMPLANTS\n\nNot that unexpected malfunction can happen on hearing aids. If you rely \n\nIf you wear a cochlear implant (CI) in one ear and an ELEHEAR Beyond \n\non your hearing for safety-critical tasks such as driving, be mindful that \n\nhearing aids in the other, maintain a minimum distance of 1cm between \n\nyour hearing aids could stop functioning. This could be due to various \n\nthe two devices at all times. The magnetic fields generated by the CI \n\nfactors, including battery depletion, moisture in the sound tube, or \n\ncomponents, including the sound processor, coil, and magnet, can \n\nearwax blockage.\n\npermanently damage the speaker in the hearing aids. Avoid placing the \n\ndevices in close proximity, especially when removing or cleaning them. Do \n\nnot store the CI and hearing aids together in the same container.\n\nENVIRONMENTAL AWARENESS\n\nAvoid operating your hearing aids in situations that require your full \n\nIF THE EAR DOME REMAINS IN THE EAR CANAL\n\nattention, as this may divert your focus from potential hazards. Adhere \n\nIn rare cases, the ear dome may remain in the ear canal when the \n\nto all local traffic laws and regulations regarding the use of electronic \n\nreceiver is removed. To avoid pushing the ear dome against the eardrum, \n\ndevices while driving. \n\ndo not attempt to reinsert the receiver wire into the ear canal. If this \n\noccurs, consult an audiologist for further guidance.\n\n47\n\n48\n\nACTIVE IMPLANTABLE DEVICES\n\n• Always follow the recommendations and guidelines provided by the \n\nmanufacturer of your implantable cardiac device, including pacemakers \n\n• ELEHEAR Beyond hearing aids have undergone rigorous testing and \n\nand defibrillators, regarding the use of magnets.\n\nmeet international standards for human exposure to electromagnetic \n\nemissions, including Specific Absorption Rate (SAR), induced electromag-\n\nX-RAYS, CT, MR, PET SCANS, \n\nnetic power, and voltage.\n\nELECTROTHERAPY, AND SURGERY\n\n• The levels of these emissions are well below the internationally \n\nrecognized safety limits for human health and are safe for use in \n\nHearing aids may be damaged due to strong electromagnetic fields \n\nproximity to active medical implants, such as pacemakers and defibrilla-\n\nexposure, remove your hearing aids before undergoing X-rays, CT, MR, \n\ntors.\n\nPET scans, electrotherapy, surgery, or entering other environments with \n\n• If you have an active implant, particularly a brain implant, consult with \n\nstrong electromagnetic fields.\n\nyour implant manufacturer regarding potential risks of electromagnetic \n\ninterference.\n\nUSE OF THIRD-PARTY ACCESSORIES\n\n• Maintain a safe distance (at least 30cm) between multi-functional tool \n\nOnly use accessories, transducers, or cables supplied by the manufactur-\n\npen containing magnets (e.g., pens with magnets) and your implanted \n\ner. Non-original accessories may reduce the electromagnetic compatibility \n\ndevice.\n\n(EMC) of the device.\n\n49\n\n50\n\nHIGH TEMPERATURES AND CHEMICALS\n\nCONNECTING EXTERNAL DEVICES\n\n• Hearing aids should never be exposed to extreme heat or direct \n\nTo ensure the safety of your hearing aids and charging accessories, follow \n\nsunlight.\n\nthe safety standards of GB 9706.1 : When charging your devices, use the \n\napproved power adapter and charging cable as described in the user \n\n• Do not dry hearing aids in a microwave or with hairdryers due to the \n\nguide, and ensure that the charging accessories are not placed near an \n\nrisk of fire or explosion.\n\ninduction cooking surface. The conductive structures inside the charging \n\n• Chemicals in cosmetics, hairspray, perfumes, lotions, sunscreens, and \n\naccessories could absorb inductive energy from the cooking surface, \n\ninsect repellents can damage hearing aids. Always remove your hearing \n\npotentially leading to thermal destruction.\n\naids before using such products and allow them to dry thoroughly before \n\nuse.\n\nHIGH POWER DEVICES\n\nSpecial care should be taken when selecting, fitting, and using hearing \n\nNO MODIFICATION OF HEARING AIDS\n\naids with a maximum sound pressure capability of more than 132 dB SPL \n\nChanges or adjustments not expressly approved by the manufacturer will \n\n(2CC coupling cavity), as there may be a risk of damage to the hearing \n\nvoid the equipment warranty.\n\naids user's residual hearing.\n\n51\n\n52\n\nPOSSIBLE ADVERSE REACTIONS\n\nwill. Disposal of waste and residue should be in accordance with \n\ncorresponding national laws and regulations.\n\n• Hearing aids and ear domes may lead to the accelerated accumulation \n\nof cerumen.\n\nINTERFERENCE\n\n• In rare cases, other non-allergenic substances used in hearing aids may \n\nHearing aids have been thoroughly tested for interference in accordance \n\ncause skin irritation or other side effects. If this occurs, consult your \n\nwith the most stringent international standards. However, hearing aids \n\ndoctor.\n\nmay be interfered with by other devices (e.g., some cell phones, civil \n\nband systems, store alarm systems, and other devices). If this happens, \n\nUSE IN AIRPLANES\n\nincrease the distance between the hearing aids and the interfering \n\nYour hearing aids contains Bluetooth functionality. When you are on an \n\nairplane, you must activate flight mode or turn off your hearing aids \n\nunless the flight crew allows.\n\nDISCLAIMER\n\nWe are not responsible for damage to hearing aids caused by unusual\n\ncircumstances or handling and recommend purchasing additional \n\nENVIRONMENTAL PROTECTION\n\ninsurance. \n\nPlease do not discard end-of-life batteries, the device, or accessories at\n\n(The disclaimer applies to the prohibitions on pages 45-54.)\n\n53\n\n54\n\nTECHNICAL DESCRIPTION\n\nElectrical Safety Classification: Internally powered equipment\n\nELEHEAR BEYOND \n\nPARAMETER NAME\n\nProtection Against Electric Shock: Type B applied part\n\nHEARING AID VALUES\n\nMode of Operation: Continuous operation\n\nExternally Connected Devices: Any external equipment connected to \n\nHFA\n\n35dB\n\nFull-on Gain (50dB SPL Input)\n\nthese hearing aids and powered from the mains supply must comply with \n\n115dB SPL\n\nMax\n\nMaximum Output (90dB SPL Input)\n\nGB 9706.1-2020 or equivalent safety standards\n\n500Hz 100dBSPL\n\n<2%\n\nTotal Harmonic Distortion + Noise\n\nBluetooth Version: 5.3\n\nSoftware Version: V1.0\n\n20dB SPL\n\nSelf-generated Noise Level Limits\n\n5dB SPL\n\nFrequency Response Smoothness\n\nOPERATING AND STORAGE CONDITIONS\n\n1. Normal Operating Conditions\n\n125-7000Hz\n\nFrequency Range\n\na. Ambient Temperature: 0°C to 40°C (32°F to 104°F)\n\nLatency\n\n<11ms\n\nb. Relative Humidity: ≤ 80%, non-condensing\n\n500Hz 70dBSPL\n\n1500Hz\n\n56\n\nc. Atmospheric Pressure: 86 kPa to 106 kPa\n\nd. Operating Voltage: 3.85V, with a relative error of +5%, -10%\n\nMEDICAL DEVICE IMAGES\n\n2. Storage Conditions\n\nProducts should be stored in a well-ventilated area free from corrosive \n\nPoints out a situation that \n\nAccording to IEC 60601-1, the \n\ngases and materials. The environment should meet the following \n\ncould lead to serious, \n\napplied parts of this device are \n\n!\n\nmoderate, or minor injuries\n\nclassified as type B\n\nconditions.\n\na. Storage Temperature: -10°C to 40°C (14°F to 104°F)\n\nUpwards\n\nEasily breakable\n\nKeep the device dry\n\nAvoid exposure to sunlight\n\n3. Handle with care, avoid impacts\n\nFollow instructions for use\n\nMedical device\n\n4. It takes 1 hour to warm up from minimum storage and cool down from \n\nMD\n\nmaximum storage temperature before use.\n\nDo not dispose of the device with general domestic waste \n\n(Read more in section 'Disposal information')\n\n57\n\nThere is no guarantee that interference will not occur in a particular \n\ninstallation. If this equipment does cause harmful interference to radio or \n\nAny changes or modifications not expressly approved by the party \n\ntelevision reception, which can be determined by turning the equipment \n\nresponsible for compliance could void the user’s authority to operate the \n\noff and on, the user is encouraged to try to correct the interference by one \n\nequipment. \n\nor more of the following measures. \n\nThis device complies with Part 15 of the FCC Rules. \n\n• Reorient or relocate the receiving antenna.\n\nOperation is subjected to the following two conditions. \n\n• Increase the separation between the equipment and receiver\n\n(1) This device may not cause harmful interference, and \n\n• Connect the equipment into an outlet on a circuit different from that to \n\n(2) This device must accept any interference received, including \n\nwhich the receiver is connected.\n\ninterference that may cause undesired operation. \n\n• Consult the dealer or an experienced radio/TV technician for help\n\nThis transmitter must not be co-located or operating in conjunction with \n\nRF Warning For Portable Device\n\nany other antenna or transmitter. \n\nThe device has been evaluated to meet general RF exposure requirement. \n\nNote: This equipment has been tested and found to comply with the limits for a Class B digital \n\nThe device can be used in portable exposure condition without restriction.\n\ndevice, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable \n\nprotection against harmful interference in a residential installation. This equipment generates, \n\nuses, and can radiate radio frequency energy, and if not installed and used in accordance with \n\nthe instructions, may cause harmful interference to radio communications. \n\nFCC ID: 2BF4W-RIC03\n\n60\n\nOperating Environment: Digital Signal Processor (DSP) chip\n\nThe hearing aids are covered by a limited warranty. Visit our website at \n\nSoftware Environment: Real-Time Operating System (RTOS)\n\nhttps://elehear.com/policies/terms-of-service for detail of the limited \n\nSecurity Software: Not applicable\n\nSecurity Software Updates: Not applicable\n\nData and Device Interface: Commands for adjusting hearing aids \n\nparameters are transmitted via Bluetooth protocol. Data is stored in \n\nbinary format\n\nUser Access Control Mechanism\n\nUser Authentication: The hearing aids can be discovered and paired with \n\ndevices using Bluetooth\n\nUser Permissions: Data exchange is limited to paired and connected \n\ndevices\n\nRemove and immediately recycle or dispose of used batteries according \n\nto local regulations and keep away from children. Do NOT dispose of \n\nbatteries in household trash or incinerate.\n\nEven used batteries may cause severe injury or death.\n\nCall a local poison control center for treatment information.\n\nBattery type: LIR1254.\n\nBattery voltage: 3.85v.\n\nNon-rechargeable batteries are not to be recharged.\n\nDo not force discharge, recharge, disassemble, heat above 45℃ or \n\nincinerate. Doing so may result in injury due to venting, leakage or \n\nexplosion resulting in chemical burns.\n\nDate of Manual Preparation: 11/03/2025\n\n63"
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